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What the interviewer is testing
Whether you can explain deferred revenue as an obligation, move it correctly through working capital, and know which businesses depend on it.
Answer framework
- Define it: cash received from customers for products or services not yet delivered.
- It is a liability because the company owes the customer delivery or a refund.
- When cash is collected: cash up, deferred revenue up; no revenue yet.
- When the service is delivered: revenue up, deferred revenue down; no cash movement.
- An increase in deferred revenue is a source of cash in operating cash flow, common for subscription software.
Sample answer
Deferred revenue, also called unearned revenue, is cash a company has collected for goods or services it has not delivered yet. A software company that bills a customer $120 upfront for a one-year subscription has received the cash but has not earned the revenue, so it records a $120 liability. It is a liability because the company owes either the service or a refund.
When the cash arrives, cash goes up by $120 and deferred revenue goes up by $120, with no revenue on the income statement. Each month, $10 is recognized as revenue and deferred revenue falls by $10. On the cash flow statement, the recognized revenue is in net income, but the decrease in deferred revenue is subtracted, because that revenue brought in no new cash.
So an increase in deferred revenue is a source of cash: the company collected cash before recognizing the revenue, and the cash flow statement adds the increase back in operating activities. That is why fast-growing subscription businesses can generate operating cash flow well above net income. In an acquisition model, deferred revenue matters because the buyer takes on the obligation to deliver.
Likely follow-ups
Common mistakes
- Calling deferred revenue an asset.
- Recording revenue when the cash is collected.
- Saying an increase in deferred revenue is a use of cash.
- Confusing deferred revenue with accounts receivable.
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Related questions
Based on questions #11, #12 in the full question bank.